NZ Office Systems Ltd was established in 1990. That’s offering excellence in everything from multifunction photocopier and laser printer sales, supplying ink and toner cartridges and then backing up sales with a full service contract or casual service for over 20 years.
The multifunction photocopier and laser printer market is highly competitive but successful Company founder of NZ Office Systems Andrew believed that providing quality advice and the best value requires giving the highest level of personal customer attention to every single customer – large or small. Andrew said, “the challenge is to match the copier to the specific needs of the customer so that both can work to their efficiencies”. We still to-date carry on the same values.
Service is a large part of the success story and having a fully trained team of professional technicians that work closely with the photocopier giants means sharing of technical information, modifications and software up-grades are passed onto the customer.
The NZ Office Systems customer base comprises long term clients, which is clear evidence of their ability to forge sustainable business relationships rather than one-off sales.
We have an award winning range of equipment and always look to provide the optimum machine to suit each site. We also focus on the total cost of ownership of the equipment and are always researching machine running costs and reliability.
Our highly skilled and experienced technicians are all certified with the Electrical Wiring Registration Board (EWRB). They have a minimum A-Plus certificate in networking & IT and receive ongoing training on all new product releases. You have the reassurance of knowing that our technicians know exactly what they’re doing AND when they leave your premises, everything has been tested and proven to be working beautifully.
We have always strived to achieve maximum customer satisfaction. Our happy and friendly team pride themselves on ensuring our customers receive prompt and efficient service. We cherish being able to provide personal service by maintaining direct contact with our customers rather than using confusing automated systems. We prefer to be on a first name basis with our customers and make them feel comfortable in dealing with our company.
The secret to our success is our ability to personalise our services and that’s what we believe, sets us apart from our larger competitors. Our aim is simple.
“To give honest and reliable answers to our customer’s questions in order to provide best fit photocopier and printer solutions.”